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Warranty

FAQs on our warranty process​

Warranty Process

  • Do I need to register my product to take advantage of the Quikcell Warranty?
  • Do I need to return the damaged or defective product once my warranty replacement is approved?
  • How do I submit a Warranty Request/Claim?
  • How long does the warranty claim process take?
  • How long will it take to receive my warranty product replacement?
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General Warranty Questions

  • I bought my product from a store that sells Quikcell products. If I need to return it, can I send it directly to Quikcell for a warranty replacement?
  • I lost my product. Is this covered under the Quikcell Warranty policy?
  • If I purchased my product online from an authorized retailer, can I still submit a warranty claim?
  • If I purchased my Quikcell product from an authorized retailer, can I get a warranty replacement?
  • My phone broke! I had a Quikcell case on my phone for protection. Is my phone covered under the warranty?
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