That's never good! The good news is, all of our products are covered under one of two warranty periods: Lifetime or One Year. To learn more about what products are covered under which warranty period, head on over to our Warranty Policy Page.
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Warranty
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Warranty Process
- Do I need to register my product to take advantage of the Quikcell Warranty?
- Do I need to return the damaged or defective product once my warranty replacement is approved?
- How do I submit a Warranty Request/Claim?
- How long does the warranty claim process take?
- How long will it take to receive my warranty product replacement?
- I don't have my original receipt; can I still file a warranty claim?
- Is there a charge for my warranty replacement?
- My warranty claim was approved but I haven't received my replacement. How can I track my replacement order?
- What forms of payment do you accept for the shipping and handling fee?
- What happens if my original product is out of stock?
- What information is required to submit a warranty claim?
- Why was my claim denied?
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General Warranty Questions
- I bought my product from a store that sells Quikcell products. If I need to return it, can I send it directly to Quikcell for a warranty replacement?
- I lost my product. Is this covered under the Quikcell Warranty policy?
- If I purchased my product online from an authorized retailer, can I still submit a warranty claim?
- If I purchased my Quikcell product from an authorized retailer, can I get a warranty replacement?
- My phone broke! I had a Quikcell case on my phone for protection. Is my phone covered under the warranty?
- My phone's screen is cracked. I had a Quikcell screen protector on for protection. Is my phone covered by the Quikcell Warranty?
- My Quikcell product was discontinued, am I still covered by a warranty?
- My screen protector is broken, can I get a replacement?
- What does the Quikcell Warranty policy cover?
- What is a proof of purchase?
- What is an authorized retailer?
- What is not covered by the Quikcell warranty?
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Warranty Process
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General Information
- About Quikcell
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Product Troubleshooting
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Cases
- Are Quikcell cases compatible with wireless charging?
- Will the Icon Tint transparent case turn yellow easily?
- What are Quikcell cases made of?
- My case has discolored and is yellow. Is this normal?
- How can I clean my phone case?
- What does drop protection mean?
- Help! I can't get my case off my device.
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Speakers
- How do I charge my OnBeat 360 speaker?
- Is my OnBeat 360 speaker waterproof?
- How do I connect my phone to my OnBeat speaker?
- How do I charge my OnBeat Max speaker?
- Is my OnBeat Max speaker waterproof?
- How do I charge my PartyBeat speaker?
- How do I connect my phone to my PartyBeat speaker?
- Do you have waterproof speakers?
- Is my PartyBeat speaker waterproof?
- Headsets
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Screen Protection
- What type of screen protectors does Quikcell offer?
- Is my screen protector compatible with fingerprint functions?
- How do I remove my tempered glass screen protector from my phone?
- How much of my phone does my liquid glass protect?
- Is liquid glass safe for my phones buttons and ports?
- Can I remove liquid glass from my phone?
- Do I use the entire vial of Ultra Liquid Glass on my phone?
- What is the difference between liquid glass and tempered glass?
- What is the SureShield Device Reimbursement Guarantee?
- Is liquid glass harmful to my phone?
- If my phone screen is already cracked, can I still apply liquid glass?
- I have noticed scratches on my device; however, I have only just applied SureShield to my screen. What do I do?
- How do I remove my film screen protector from my phone?
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Cases
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Legal
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- Terms of Service
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Product Manuals & Videos
- Cases
- Screen Protection
- Power & Charging
- Speakers
- Headsets
- More Accessories
- Manuals & Videos Common Questions