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Why was my claim denied?

Let's hope it's not! But if it is, here are three common reasons our team is unable to file a claim:

  • We did not receive valid proof of purchase
  • We did not receive valid proof of damage
  • We could not validate your contact information 

If the above do not apply to your situation, please reply to the denial message with more details and one of our Support Representatives will be happy to assist you further.

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